What the Email-to-Case Creator will do for you

Save time and stay ahead of your competition by allowing your customers to create support tickets 24/7/365 with our Email-to-Case Creator!

Eliminate the need to manually key in or copy/paste support ticket information, and enable your customers to interact with support outside of business hours. Just set up a simple web form that sends all submissions to a single customer service e-mail address of your choice. The Email-to-Case Creator automatically creates cases for your customer service team to follow up on.

Your clients will receive an automated, customizable response letting them know you’ve received their ticket request and giving them important information about the support process, showing them just how important they are—and how attentive you are!

The Email-to-Case Creator is a Microsoft Dynamics 365 email-to-case add-on available to OnTrack CRM Adoption System subscribers.