by Peter Wolf | Webinar, White Paper
Gartner estimates that 35% of all CRM implementations are now cloud (SaaS) based and that this will grow to over 50% by 2020. Internet-based technologies have played an important role in the development of modern CRM applications over the last several years....
by Brian Dunn | White Paper
Many businesses have chosen to deploy a customer relationship management (CRM) solution with the intent to increase sales and strengthen customer relationships. However, in some cases, leaders are met with resistance, which puts deployment at risk for failure. Here...
by Peter Wolf | White Paper
Some companies who have embraced a mobile CRM solution have seen an increase in their average sale of 20%. A common observation among companies using a CRM solution is that the field staff often appears to be disengaged from the CRM process. In many cases,...