Microsoft Dynamics CRM Online includes dashboards that adapt to job functions and individual preferences, providing a real time view of all business areas, from pre-sales to customer service and everything else.
Some of the things you can accomplish with dashboards in Microsoft Dynamics CRM Online include:
Customize Dashboards
- You can create your own CRM dashboards or share them with others.
Perception of Performance in Real Time
- You can get on-demand answers to questions like: What is the state of the leads and opportunities pipeline? Have we neglected any of our accounts? How many leads created our last campaign? How long to solve customer problems?
Visible Analytics
- The dashboards can be integrated into any CRM view, even in Outlook itself, so the performance results are always visible and easy to consult.
Drill-Down Analysis
- You can drill-down into the individual tables and graphic dashboards and get the details behind your dashboard.
Informed Decision Making
- Dynamics CRM gathers data and presents them to you in a format for easy viewing to help improve the speed and quality of your decision-making processes.
Discover the key elements of Microsoft Dynamics CRM Online Dashboards in this on-demand webinar, and learn the in’s and out’s, advantages and disadvantages, and how dashboards can help you run your sales process more effectively.