Overview
With Microsoft Dynamics 365 CRM, we help you reimagine sales around this new customer journey. Your sales reps can zero in and focus on the most impactful activities. You can win faster by making every customer conversation more relevant, valuable, and productive. And you can sell more with better insight, understanding, and pipeline confidence.
Mobile Sales
See everything you need on a single screen on any device, so you can sell smarter and faster while you’re on the go. Touch-first mobile apps provide a consistent experience across PC, phone, and tablet, letting you update activities, contacts, and opportunities and get real-time insight on the metrics that matter most.
Account Management
Drive best practices across your sales organization, maintain consistency, and remain agile. Process flows guide sales reps and managers toward successful outcomes. Build watch lists and automatic alerts to keep up to date on news and events that affect your accounts.
Social Insights
Give your team unprecedented social data for lead generation and relationship management. Make every customer conversation more relevant, valuable, and productive. Gain competitive insights from social channels, and harness the social web to identify new leads and contacts. Leverage personal and corporate connections to turn cold calls into warm introductions.
Collaborative Selling
Enable your team to effectively work across teams, geographies, and work groups. Tap into the combined social intellect of your company, automatically create shared workspaces for leads, and co-edit proposals in real time. Allow reps to get connected to the right people, share information, and organize around deals by harnessing the power of Yammer, Lync, and Skype.
Sales Analytics
Enable your team to effectively work across teams, geographies, and work groups. Tap into the combined social intellect of your company, automatically create shared workspaces for leads, and co-edit proposals in real time. Allow reps to get connected to the right people, share information, and organize around deals by harnessing the power of Yammer, Lync, and Skype.
